http://www.mysimpledns.com/ Contact Information


Need help setting up your http://www.mysimpledns.com/ Dial up account?

Feel free to contact us for help and one of our qualified support staff will be happy to assist you.

You can e-mail us anytime by using this contact form for help or account questions.

You can call us Monday through Friday 9:00a.m. To 8:00 p.m. Saturday 10:00 a.m. to 4:00p.m. Closed on Sunday and all major Holidays.





By Phone :
Sacramento, Roseville, Rancho Cordova and all other 916 area residents
916-671-1551

Oroville, Chico, Paradise, Williams, Colusa, Marysville, Yuba City and all other 530 area residents
530-725-0729

Toll Free
888-340-3222

Billing
650Net.net accepts Visa and Master card for all accounts. If you need to use a check or Money order that is acceptable also.

New accounts using check or money orders Payment for 3 months in advance is required then monthly there after. All Payments are due on the first of the month late by the 5th and shut off on the 10th.

After the 5th a $5.00 late will be applied and after the 10th a $7.00 reconnection fee will apply. All invoices are sent by e-mail to keep cost down and credit cards are billed automatically. 650Net.net does not do any prorating and refunds are not given after the first month of service.

If you have billing questions about your current account please e-mail us with your account name phone number and your question. Please do not include any credit card information in your e-mail.


At 650net we pride our selves on excellent customer service as well as excellent Internet service. If you should call and need to leave a message rest assured it will be returned promptly, we try to give our clients the time they need on the phones and not make them feel rushed, so we would rather call you back than have you sit on hold getting frustrated or going through a hectic automated system.

We understand and respect that your time is valuable. If you have any other general questions please use our e-mail form and we will reply as promptly as possible.

Thank you for visiting us today.